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Shipping/Delivery

Shipping/Delivery

Product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. There is currently no duty for Europe or most of the Middle East for our MORI parcels. However, we cannot guarantee that will be the case everywhere. Please check with your local customs, if any charges are applicable. 
MORI orders to the US are exempt of duties and taxes, as long as the total order value (including the shipping fee) does not exceed 800 USD. Please note that these are guidelines and we advise to check at your local customs bureau to confirm if any import fees will apply. If you have any questions, please feel free to contact us on hello@babymori.com.

Our delivery times start from the moment your order is fulfiled and has an assigned tracking number.

MORI Ships FREE if you spend over $45 in the US.

Import fees may be applicable on International orders.

We are doing our best to fulfil orders within 2 business days presently. Our estimated shipping times after dispatch are:  

 US

 Tracked - $12.99

 (FREE when you spend $45)

 3-5 business days

 

US Returns

All items must be returned new, unused and in original MORI packaging. Returns that do not meet our policy may not be accepted and will be sent back to the customer.

Returned purchases should be sent back to us within 30 days of your order being shipped.

We do not accept exchanges for the US. Return shipping costs are at the shipper's expense and MORI does not reimburse any fees incurred. All return fees vary depending on method and location of shipping.

Simply contact our customer care team at hello@babymori.com and we will assist you with arranging your return. 

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